Customers can request a return or exchange within 14 days from the purchase date.

Items must be unused, in original condition, and with all tags attached.

Refund Method

• Payments made by credit/debit card will be refunded to the same card.

• Payments made by cash (COD) will be refunded in cash.

To request a return or exchange, please contact us via

Email: info@voycollectionseg.com

Instagram: Direct message @voycollections

We reserve the right to refuse any request that does not meet the above conditions.